Retail Motor Law

RML Most Frequently Asked Questions

RML advises and assists its members in a wide range of legal issues. Here we are pleased to answer some of the most frequntly asked questions. Click on a question and see!

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1

Do email exchanges form a binding contract?

2

Q: One of my employees was stopped by the police for using a hand held mobile whilst driving.

3

I am a body repair workshop and one of my work providers is charging me for not referring work, is that legal?

4

What are my customers’ entitled to when buying a car?

5

Can I keep a Deposit?

6

Should I ask my customer’s to sign a document/authority if I am agreeing to do a contract repair?

7

When Servicing a vehicle our technicians noticed an illegal tyre. We offered to replace this for the Customer but they refused and took the car away. Is it o.k to give a Customer a car when it is potentially dangerous?

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