Retail Motor Law

The RML Anti-Corrosion Warranty

Insurance companies are quick to include the statement about their repairs after an accident being 'guaranteed' for 1, 2 or even 5 years.

So, who is responsible for this undertaking - the insurance company or Your business?

RML have researched and created a simple booklet that documents and defines the warranty offered for the repaired vehicle. With commitments from the vehicle owner to maintain the warranty, you have the opportunity to develop an ongoing relationship. Presented in a professional booklet, the RML Anti-Corrosion Warranty features: -

• Accurately identifies who was responsible for repairing the customer’s vehicle. (you not the insurance company)
• The ideal opportunity to leave company brochure with the customer,
• Imposes a requirement upon the customer to return to your premises, giving you the opportunity to,
  • increase retail sales
  • build upon and strengthen your relationship with your customer
• Provides the Customer with your contact details if further work is required.
• Authorises the repairer to create and use a customer data base.
• Clarifies the Repairers legal position with regard to the anti-corrosion warranty you are required to provide to gain insurance company approval.

 All these features can be provided at no cost to the repairers as the cost for purchasing each warranty can potentially be added to the repair invoice.