Retail Motor Law

RML - A Unique Combination of Motor Industry and Legal Expertise
Welcome to Our company - Retail Motor Law (RML)

The RML TeamRML delivers industry specific, legal consultancy and advice to businesses operating within the Retail Motor Industry.

Unlike some other legal consultancy firms within the retail motor industry we employ Barristers and Solicitors to ensure that any advice given is to the highest standards.

Customer uses spare key to take vehicle without paying .
Monday, 25 July 2016 10:10

We repaired a car and parked it outside waiting for the owner to pay before he collected the car. We never let cars go unless we receive payment and if a customer wants to inspect our work we always send an employee with the keys so that the customer cannot simply drive a car away until our invoice is paid.

Unfortunately the customer, seen on CCTV, returned with a duplicate key and drove the car away without paying our invoice. We called him in the morning to say the repair had been completed; he came in the afternoon and took the vehicle.

What can we do?

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